Terms & Conditions
Last Updated: 01/01/2026

1. Agreement to Terms
By accessing or using any services provided by Loudoun Lock (“Company,” “we,” “us,” or “our”), whether through this website or a written contract, you (“Client,” “Customer,” or “you”) agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.
2. Scope of Work
The Company agrees to provide lock, key, and related security services as specified in a separate written estimate or contract. Estimates issued by the Company are valid for 30 days from the date issued unless otherwise stated in writing.
3. Payment Terms
a. Net 30 Payment: All undisputed invoices are due and payable within thirty (30) calendar days of the invoice date (Net 30).
b. Late Payments: If payment is not received by the due date, the Company may charge interest on the overdue amount at the maximum rate permitted by applicable law or 1.5% per month, whichever is lower.
c. Disputed Charges: If you dispute any portion of an invoice, you must notify the Company in writing within ten (10) business days of receipt. Failure to timely dispute any charge constitutes acceptance of all charges.
d. Collection Costs: If collection action is required, you agree to pay all costs of collection, including reasonable attorneys’ fees and court costs.
4. Taxes and Fees
You are responsible for all applicable federal, state, and local taxes, levies, and fees arising from the services provided, excluding taxes based on the Company’s net income.
5. Estimates and Changes
Any change in scope, specifications, materials, or timing must be documented in writing and signed by both parties. Additional work outside the original estimate may result in additional charges.

6. Warranties
The Company warrants workmanship for a period of 60 days from the completion of services. This warranty does not apply to damage caused by misuse, alteration, neglect, accidents, or normal wear and tear. Except as expressly provided herein, all services are provided “as is” without further warranty of any kind, express or implied.
7. Limitation of Liability
To the maximum extent permitted by law, in no event shall the Company, its owners, employees, contractors, or agents be liable for any indirect, incidental, consequential, special, or punitive damages arising from contract or tort related to our services.
8. Compliance with Laws
You and the Company agree to comply with all applicable federal, state, and local laws, regulations, and ordinances. This includes compliance with building codes, permitting requirements, zoning laws, and other regulations as applicable in Leesburg and the Commonwealth of Virginia.
This Agreement shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia. Any dispute arising under this Agreement shall be resolved in the state or federal courts located in Virginia.
9. Non-Discrimination
The Company does not discriminate based on race, religion, color, sex, national origin, age, disability, or any other basis prohibited by law.
10. Termination
Either party may terminate a contract upon written notice if the other party materially breaches any term and fails to cure the breach within fifteen (15) days of written notice.
11. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information shared in connection with services performed.
12. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all previous agreements or representations, oral or written. Any modifications must be in writing and signed by both parties.

13. Severability
If any provision of this Agreement is found invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect.
14. Signature / Acknowledgment
By accepting services or paying an invoice, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.